Occupational violence nad aggression is a continuing problem in many service sectors in Australia, with health and community facing public service organisations in particular at risk. Teh effects of occupational violence and aggression have significant adverse impacts for both the victim, however also their organisations who must deal with significant peripheral impacts and costs. The obvious costs of psychological and physical harm very real consequences in many cases, however the organisations dealing with these issues must demonstrate a strong commitment to ensure employees are equipped to perform their roles as safety as possible, and in line with relevant Occupational Health and Safety legislation.

Date: 21 & 22 February 2012

Venue: Crowne Plaza Melbourne

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